Mortgage -- Struggling to pay mortgage -- Complaint #6349075
Complaint Overview
Complaint ID: 6349075
Company: Wells Fargo & Company
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Struggling to pay mortgage
State: Pennsylvania
ZIP Code: 193XX
Date Received: 2022-12-21T12:00:00-05:00
Date Sent to Company: 2022-12-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Wells Fargo put me into foreclosure and sold my loan to XXXX XXXX XXXX. The XXXX sale was XX/XX/2022. It should be noted that I am a mortgage loan XXXX and have been for over 20 years. I know the processes. I know the debit to income ratios. I know the underwriting guidelines. I worked for Wells Fargo as a mortgage loan XXXX. When I was not able to make a payment, I reached out to Wells Fargo because that is the responsible thing to do. They would not work with me. They asked me to apply for another loan. This happened several times. They denied me a loan several times.I am a mortgage loan XXXX and have been for over 20 years. I know the processes. I know the debit to income ratios. They undervalued my home. I contested that by paying a bank XXXX do an appraisal on my home. I submitted the appraisal with a valid market price. XXXX on my block recently sold for {>= $1,000,000} each. I was told that my debt-to-income ratio was too high. I produced more income. I am a mortgage loan XXXX and have been for over 20 years. I know the processes. I know the debit to income ratios. Wells Fargo did not respond. There was not continuity. There was no one who would follow up and actually offer me assistance. Their letter said they were there to help me but that was a lie. Wells Fargo is being forced to reimburse homeowners because of XXXX XXXX 's failure to operate like a responsible lender. My address has changed. My wife has divorced me. How do I put in a claim for damages? Wells Fargo is being forced to pay billions of dollars in damages and in reimbursements. I am a mortgage loan XXXX and have been for over 20 years. I know the processes. I know the debit to income ratios. Wells Fargo does whatever it wants to until they get caught. My life has been turned upside down because of of their negligence.
Frequently Asked Questions
What is Complaint #6349075 about?
Complaint #6349075 was filed against Wells Fargo & Company regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2022-12-21T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.