Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #6340183
Complaint Overview
Complaint ID: 6340183
Company: Wells Fargo & Company
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: New Jersey
ZIP Code: 08094
Date Received: 2022-12-19T12:00:00-05:00
Date Sent to Company: 2022-12-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Purchasing an item through XXXX XXXX. Sent money through XXXX. The persons account was hacked and it was not who they were portraying to be. Sent the money, never received product. Complaint filed with bank within XXXX hours. They stated there is no way to get the money back even though it was sent to someone impersonating another.
Frequently Asked Questions
What is Complaint #6340183 about?
Complaint #6340183 was filed against Wells Fargo & Company regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-12-19T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.