Debt collection -- Threatened to contact someone or share information improperly -- Complaint #6335479
Complaint Overview
Complaint ID: 6335479
Company: Encore Capital Group INC.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Threatened to contact someone or share information improperly
Sub-Issue: Contacted you instead of your attorney
State: Florida
ZIP Code: 33971
Date Received: 2022-12-18T12:00:00-05:00
Date Sent to Company: 2022-12-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
They need to stop coming to the house being abusive knocking on the windows walking in the yard peaking through windows writing down license plate number threatening to go to job, talking to neighbors and XXXX XXXX XXXX. We hardly finished overcome a bad hurricane. This is added stress
Frequently Asked Questions
What is Complaint #6335479 about?
Complaint #6335479 was filed against Encore Capital Group INC. regarding Debt collection specifically about Threatened to contact someone or share information improperly. It was received by the CFPB on 2022-12-18T12:00:00-05:00.
How did Encore Capital Group INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Encore Capital Group INC.?
Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.