Credit card or prepaid card -- Getting a credit card -- Complaint #6322555
Complaint Overview
Complaint ID: 6322555
Company: Avant Holding Company, INC.
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Problem getting a working replacement card
State: Connecticut
ZIP Code: 06512
Date Received: 2022-12-14T12:00:00-05:00
Date Sent to Company: 2022-12-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I applied for a card with Avant in XXXX of XXXX they approved and mailed the card - my mailing address was originally wrong as I never received the card. They have since updated my address and I still to date have not received the card I have since called every month and they reissue I never receive the card. They escalated it and still nothing not sure what more to do - I recently received an email they were going to cancel the account for inactivity. I just called again today filed a third complaint and they reissued the card again. I can not give you the card number as it not been delivered the last 4 are XXXX last 4 SS XXXX
Frequently Asked Questions
What is Complaint #6322555 about?
Complaint #6322555 was filed against Avant Holding Company, INC. regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2022-12-14T12:00:00-05:00.
How did Avant Holding Company, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Avant Holding Company, INC.?
Yes, visit the Avant Holding Company, INC. company profile at readthecomplaint.com/company/avant-holding-company-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.