Debt collection -- Threatened to contact someone or share information improperly -- Complaint #6307713
Complaint Overview
Complaint ID: 6307713
Company: The Outsource Group, INC
Product: Debt collection
Sub-Product: Medical debt
Issue: Threatened to contact someone or share information improperly
Sub-Issue: Contacted you after you asked them to stop
State: Louisiana
ZIP Code: 70117
Date Received: 2022-12-11T12:00:00-05:00
Date Sent to Company: 2022-12-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
There's two collection agencies trying to collect XXXX bills on my mother. Her name is XXXX XXXX XXXX. But the collection agencies are contacting me. And I'm telling them that this is not my XXXX bill this is my mother 's XXXX bill. And that they need to stop calling me. But I keep getting phone calls and text messages and voicemails left on my cell phone from both companies. 1. Medicredit Incorporation : I have been receiving phone calls from this company ever since XXXXXXXX XXXX XXXX about this bill for my mother. This is not my medical bill it is for my mother and I've informed them to remove me from their calling list and also not to contact me. They've also sent letters in the mail for this bill and I informed them of the information and even sent them a copy of my mother Insurance cars all three of them front and back and her ID but I keep getting phone calls from these people. XXXX. XXXX : This company here calls me and the voice messages as well as text me and leave voice messages as well I've been receiving calls from them since XX/XX/XXXX the last message that they call me on was on XX/XX/XXXX I've been receiving text messages from them since XX/XX/XXXX when I received the phone call in XXXX I informed them to please stop calling me if not I will take the next step which is necessary in reference to having them stop calling me concerning this collection. But unfortunately they do not inform me of what this collection is for so I'm not sure if this is a debt of which it is I owe or if this is one that's for my mother. But I did ask them to stop calling me and they are still calling me and texting me the last one was XX/XX/XXXXXXXX XXXX XXXX XXXX.
Frequently Asked Questions
What is Complaint #6307713 about?
Complaint #6307713 was filed against The Outsource Group, INC regarding Debt collection specifically about Threatened to contact someone or share information improperly. It was received by the CFPB on 2022-12-11T12:00:00-05:00.
How did The Outsource Group, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against The Outsource Group, INC?
Yes, visit the The Outsource Group, INC company profile at readthecomplaint.com/company/the-outsource-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.