Vehicle loan or lease -- Getting a loan or lease -- Complaint #6304583
Complaint Overview
Complaint ID: 6304583
Company: Westlake Services, LLC
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Getting a loan or lease
Sub-Issue: Credit denial
State: California
ZIP Code: 91942
Date Received: 2022-12-10T12:00:00-05:00
Date Sent to Company: 2022-12-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Westlake offered different term after getting prequalified on their website Westlake financial.com went into the dealership to proceed with offer but was given different terms for the purchase of a vehicle with application at XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #6304583 about?
Complaint #6304583 was filed against Westlake Services, LLC regarding Vehicle loan or lease specifically about Getting a loan or lease. It was received by the CFPB on 2022-12-10T12:00:00-05:00.
How did Westlake Services, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Westlake Services, LLC?
Yes, visit the Westlake Services, LLC company profile at readthecomplaint.com/company/westlake-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.