Debt collection -- Attempts to collect debt not owed -- Complaint #6304456
Complaint Overview
Complaint ID: 6304456
Company: Amsher Collection Services, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Ohio
ZIP Code: 440XX
Date Received: 2022-12-10T12:00:00-05:00
Date Sent to Company: 2022-12-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I called to cancel XXXX XXXX and internet in XXXX of XXXX. I was told to drop off the equipment within 10 days of the billing cycle and dropped off the equipment at a XXXX store as directed and paid my XXXX bill. In XXXX I received another bill for {$220.00} and I called XXXX to correct the bill. I explained to the representative that I had canceled service the previous month and turned in the equipment more then a month ago. At the time I was under the impression that the matter was settled but received a collection letter months later. I disputed the debt and the collection agency sided with me. Now over a year after, I received a letter from a second debt collector and disputed it as well. Now the debt collector sided with XXXX because I no longer can find my receipt from XXXX.
Frequently Asked Questions
What is Complaint #6304456 about?
Complaint #6304456 was filed against Amsher Collection Services, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-12-10T12:00:00-05:00.
How did Amsher Collection Services, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Amsher Collection Services, INC.?
Yes, visit the Amsher Collection Services, INC. company profile at readthecomplaint.com/company/amsher-collection-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.