Credit card or prepaid card -- Trouble using your card -- Complaint #6294810
Complaint Overview
Complaint ID: 6294810
Company: Barclays Bank Delaware
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Trouble using your card
Sub-Issue: Credit card company won't increase or decrease your credit limit
State: Pennsylvania
ZIP Code: 19149
Date Received: 2022-12-07T12:00:00-05:00
Date Sent to Company: 2023-01-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Barclays unfairly reduced credit limit and demanded payment 3 times the monthly payment for incorrect reasons ; " delinquent in the last 12 months and credit inquiries. '' When I try to reason with their representative, he refused to allow me to speak with someone in authority to rectify this matter. I explained to this person that their recurring payments tied to this account and the credit reduction would unfairly affect those accounts. I have made timely payments on this credit card account notwithstanding being on social security as a retiree.
Frequently Asked Questions
What is Complaint #6294810 about?
Complaint #6294810 was filed against Barclays Bank Delaware regarding Credit card or prepaid card specifically about Trouble using your card. It was received by the CFPB on 2022-12-07T12:00:00-05:00.
How did Barclays Bank Delaware respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Barclays Bank Delaware?
Yes, visit the Barclays Bank Delaware company profile at readthecomplaint.com/company/barclays-bank-delaware to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.