Vehicle loan or lease -- Managing the loan or lease -- Complaint #6293952
Complaint Overview
Complaint ID: 6293952
Company: Toyota Motor Credit Corporation
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Managing the loan or lease
Sub-Issue: Problem with fees charged
State: Delaware
ZIP Code: 197XX
Date Received: 2022-12-07T12:00:00-05:00
Date Sent to Company: 2022-12-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX, I financed a XXXX Toyota XXXX XXXX with Toyota Financial Services Account number XXXX. This letter is being sent to you to make you aware that I am aware that my purchase for the XXXX Toyota XXXX XXXX was a credit transaction action and therefore should not have included a deposit of cash in any amount according to 15 United States Code 1605 ( Determination of Finance Charge ) A ( 6 ). I would like to dispute this incident without filing suit and here are a list of remedies I would like receive for my consumer rights being violated : 1 ) Refund of my deposit in the amount of {$1500.00}. 2 ) Remedies in the amount of {$1000.00} for every year I've own the vehicle Purchased XXXXSold XXXX ( 15 U.S. Code 2310 Remedies in Consumer Disputes ) To resolve the problem, I would appreciate if your company would review my dispute and concerns in detail and take the necessary steps to understand my disbelief with your Finance Department who is aware I made a consumer credit transaction and should NOT have been required to include a cash deposit. I look forward to your reply and a resolution to my problem and will wait until XX/XX/XXXX, before seeking help from my state consumer protection office or other assistance. Please contact me at the above address for any information you may need. To conclude I have include a copy of the original purchase contract for your review.
Frequently Asked Questions
What is Complaint #6293952 about?
Complaint #6293952 was filed against Toyota Motor Credit Corporation regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2022-12-07T12:00:00-05:00.
How did Toyota Motor Credit Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Toyota Motor Credit Corporation?
Yes, visit the Toyota Motor Credit Corporation company profile at readthecomplaint.com/company/toyota-motor-credit-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.