Credit card or prepaid card -- Advertising and marketing, including promotional offers -- Complaint #6279318
Complaint Overview
Complaint ID: 6279318
Company: Barclays Bank Delaware
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Advertising and marketing, including promotional offers
Sub-Issue: Didn't receive advertised or promotional terms
State: Virginia
ZIP Code: XXXXX
Date Received: 2022-12-04T12:00:00-05:00
Date Sent to Company: 2022-12-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In response to offer of 80k bonus miles and waived annual fee for first year, opened a Aviator Business credit card for a sole proprietorship.Met the spend requirement for 80k bonus offer but have not received the bonus miles as advertised. Contacted company after first statement to inquire and was advised to wait 4-6, or after next statement close for miles to post. Despite waiting the requested time and having another statement close, have not received 80k bonus miles.
Frequently Asked Questions
What is Complaint #6279318 about?
Complaint #6279318 was filed against Barclays Bank Delaware regarding Credit card or prepaid card specifically about Advertising and marketing, including promotional offers. It was received by the CFPB on 2022-12-04T12:00:00-05:00.
How did Barclays Bank Delaware respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Barclays Bank Delaware?
Yes, visit the Barclays Bank Delaware company profile at readthecomplaint.com/company/barclays-bank-delaware to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.