Payday loan, title loan, or personal loan -- Loan payment wasn't credited to your account -- Complaint #6276105
Complaint Overview
Complaint ID: 6276105
Company: Westlake Services, LLC
Product: Payday loan, title loan, or personal loan
Sub-Product: Title loan
Issue: Loan payment wasn't credited to your account
State: California
ZIP Code: 91356
Date Received: 2022-12-03T12:00:00-05:00
Date Sent to Company: 2022-12-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
on XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX i repeatedly asked them to update my account because my payment was never late. they ignored my request
Frequently Asked Questions
What is Complaint #6276105 about?
Complaint #6276105 was filed against Westlake Services, LLC regarding Payday loan, title loan, or personal loan specifically about Loan payment wasn't credited to your account. It was received by the CFPB on 2022-12-03T12:00:00-05:00.
How did Westlake Services, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Westlake Services, LLC?
Yes, visit the Westlake Services, LLC company profile at readthecomplaint.com/company/westlake-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.