Credit card or prepaid card -- Advertising and marketing, including promotional offers -- Complaint #6267320

Complaint Overview

Complaint ID: 6267320

Company: Bread Financial Holdings, INC.

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Advertising and marketing, including promotional offers

Sub-Issue: Didn't receive advertised or promotional terms

State: Nebraska

ZIP Code: 681XX

Date Received: 2022-12-01T12:00:00-05:00

Date Sent to Company: 2022-12-01T12:00:00-05:00

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

They advertise that I would get 6 months with no interest on any charges over {$250.00} that I make with the XXXX purchase and I have called several times to get this fixed as it is going on for over 45 days and they have not resolved the issue.

Frequently Asked Questions

What is Complaint #6267320 about?

Complaint #6267320 was filed against Bread Financial Holdings, INC. regarding Credit card or prepaid card specifically about Advertising and marketing, including promotional offers. It was received by the CFPB on 2022-12-01T12:00:00-05:00.

How did Bread Financial Holdings, INC. respond to this complaint?

The company responded with: "Closed with monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Bread Financial Holdings, INC.?

Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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