Money transfer, virtual currency, or money service -- Other service problem -- Complaint #6262774
Complaint Overview
Complaint ID: 6262774
Company: Discover Bank
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Other service problem
State: New York
ZIP Code: 10314
Date Received: 2022-11-30T12:00:00-05:00
Date Sent to Company: 2022-11-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have an account with XXXX XXXX and transfer money using XXXX for last few years. Also I have an account with Discover bank too. But I have never used the account for anything. Last XX/XX/XXXX th Discover bank has labelled my account as fraud and suspended my XXXX tokens. Therefore I can not use XXXX XXXX for any money transfer. I have made over XXXX calls and they have not done anything to help me. Discover bank has to remove suspicious status on my account in order to use XXXX with any bank.Discover has labelled me as a terror with no reason. They should either take me to court and punish me or release my XXXX tokens. So I can be free to use XXXX through my bank.This is a discrimination against my status. I have contacted XXXX once and was told that they can not involve in this matter because this has to resolve through Discover bank only.
Frequently Asked Questions
What is Complaint #6262774 about?
Complaint #6262774 was filed against Discover Bank regarding Money transfer, virtual currency, or money service specifically about Other service problem. It was received by the CFPB on 2022-11-30T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.