Money transfer, virtual currency, or money service -- Unauthorized transactions or other transaction problem -- Complaint #6262469
Complaint Overview
Complaint ID: 6262469
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Unauthorized transactions or other transaction problem
State: Florida
ZIP Code: 32955
Date Received: 2022-11-30T12:00:00-05:00
Date Sent to Company: 2022-11-30T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I had several fruadulent charges on my paypal account. Paypal has not correctly resolved my disputes and are in the act of making me pay for charges that were all unauthorized. I have had to re open XXXX recent disputes due to the charge back from paypal. I believe paypal is purposely taking there time and bullying me into not being able to use my account. The following charges I have investigated myself and are fraudulent and paypal is still investigating the charges. XXXX {$38.00} USD Unauthorized transactionXXXX XXXX, XXXX XXXX {$6.00} USD Unauthorized transactionXXXX XXXX XXXX XXXX {$21.00} USD Unauthorized transactionXXXX XXXX XXXX XXXX {$6.00} USD Unauthorized transactionXXXX XXXX XXXX XXXX {$23.00} USD Unauthorized transactionXXXX XXXX, XXXX XXXX {$33.00} USD Unauthorized transactionXXXX XXXX XXXX XXXX {$25.00} USD Unauthorized transactionXXXX XXXX XXXX XXXX {$240.00} USD Unauthorized transactionXXXX XXXX XXXX XXXX {$68.00} USD Unauthorized transactionXXXX XXXXXXXX, XXXX XXXXXXXX {$14.00} USD Unauthorized transactionXXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #6262469 about?
Complaint #6262469 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Unauthorized transactions or other transaction problem. It was received by the CFPB on 2022-11-30T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.