Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #6257825
Complaint Overview
Complaint ID: 6257825
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Public record information inaccurate
State: Illinois
ZIP Code: 60616
Date Received: 2022-11-29T12:00:00-05:00
Date Sent to Company: 2022-11-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I reached out to Experian asking them why I have a bankruptcy showing on my credit profile. They explained to me that they use a third-party company XXXX who uses a third-party company to verify the information. I attempted to reach out to them and ask them what information they had proving that the account was mine and they said they only had my first and last name and the last XXXX of the social. I attempted to verify the full social and they refused to provide me with any further details. Experian also has XXXX accounts from XXXX XXXX on my credit profile which were included in the bankruptcy. XXXX which they removed and blocked but them placed it back on their stating that XXXX XXXX requested that they unblock it and put it back on there. I was still in XXXX XXXX during the time of all of this and not knowing this was going on.
Frequently Asked Questions
What is Complaint #6257825 about?
Complaint #6257825 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2022-11-29T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.