Vehicle loan or lease -- Struggling to pay your loan -- Complaint #6252572
Complaint Overview
Complaint ID: 6252572
Company: Stellantis Financial Services US CORP.
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Struggling to pay your loan
Sub-Issue: Loan balance remaining after the vehicle is repossessed and sold
State: California
ZIP Code: XXXXX
Date Received: 2022-11-28T12:00:00-05:00
Date Sent to Company: 2022-11-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I did surrender my vehicle on XX/XX/2018. I thought if i surrendered my vehicle that was that. I've heard many people tell me that once it was repoed you don't have to worry about it.
Frequently Asked Questions
What is Complaint #6252572 about?
Complaint #6252572 was filed against Stellantis Financial Services US CORP. regarding Vehicle loan or lease specifically about Struggling to pay your loan. It was received by the CFPB on 2022-11-28T12:00:00-05:00.
How did Stellantis Financial Services US CORP. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Stellantis Financial Services US CORP.?
Yes, visit the Stellantis Financial Services US CORP. company profile at readthecomplaint.com/company/stellantis-financial-services-us-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.