Student loan -- Getting a loan -- Complaint #6252360
Complaint Overview
Complaint ID: 6252360
Company: Navient Solutions, LLC.
Product: Student loan
Sub-Product: Private student loan
Issue: Getting a loan
Sub-Issue: Fraudulent loan
State: Washington
ZIP Code: 98311
Date Received: 2022-11-28T12:00:00-05:00
Date Sent to Company: 2022-11-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I never took out this loan. I have been paying on it for years believing it was part of the federal loan, the digital master promissory note is dated two months before filled out by hand federal promissory note, and has vastly different references and other information. I was misled and defrauded by both Navient and Corinthian colleges at this point. Attached is a copy of the unsigned promissory note and the signed federal note. If you review the two one is signed and dated XX/XX/06 and is in pen and the other the one completed by someone other than me and is dated XX/XX/06 and is typed. Further more the private loan is two months before the federal loans, this doesnt make sense because I never even stepped foot on a XXXX college campus until XXXX. I have tried speaking with Navient but they refuse to acknowledge any misconduct or fraud. I receive several harassing phone calls from them weekly. I need this to stop.
Frequently Asked Questions
What is Complaint #6252360 about?
Complaint #6252360 was filed against Navient Solutions, LLC. regarding Student loan specifically about Getting a loan. It was received by the CFPB on 2022-11-28T12:00:00-05:00.
How did Navient Solutions, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Navient Solutions, LLC.?
Yes, visit the Navient Solutions, LLC. company profile at readthecomplaint.com/company/navient-solutions-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.