Money transfer, virtual currency, or money service -- Unexpected or other fees -- Complaint #6249285
Complaint Overview
Complaint ID: 6249285
Company: Ccf Intermediate Holdings LLC
Product: Money transfer, virtual currency, or money service
Sub-Product: Check cashing service
Issue: Unexpected or other fees
State: California
ZIP Code: 95901
Date Received: 2022-11-25T12:00:00-05:00
Date Sent to Company: 2022-11-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am unable to use a regular bank because of personal reasons out of my control. I received a lawsuit settlement and a few large checks that I needed to cash. I went to California Check Cashing in XXXX XXXX, CA on XXXX XXXX ( only location in XXXX XXXX ). They cashed a check for {$30000.00} for me ( not all in cash, I was required to put some of the money on their store debit card ) and they charged me {$3000.00} to cash the check. And there were other checks that I have cashed there for {$10000.00} that I was charged {$1000.00} to cash, etc. They charged me 10 % with no cap on the fees. They knew the checks were good. There was no risk involved. They confirmed with the lawyer, etc.i feel like this was predatory banking practices. I had no choice if I wanted the money. After checking with other check cashing facilities locally after the fact, it is obvious that California Check Cashing is in the practice of predatory banking practices. Other businesses have a cap of {$300.00} to cash any check. I am asking that California Check cashing return any money over {$300.00} that they collected from me while cashing any check in their facility. I had identification as well. There was no risk involved in cashing these checks. I feel like they took advantage of my financial situation to their benefit. I wrote them a letter but did not hear back from them.
Frequently Asked Questions
What is Complaint #6249285 about?
Complaint #6249285 was filed against Ccf Intermediate Holdings LLC regarding Money transfer, virtual currency, or money service specifically about Unexpected or other fees. It was received by the CFPB on 2022-11-25T12:00:00-05:00.
How did Ccf Intermediate Holdings LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Ccf Intermediate Holdings LLC?
Yes, visit the Ccf Intermediate Holdings LLC company profile at readthecomplaint.com/company/ccf-intermediate-holdings-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.