Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #6247737
Complaint Overview
Complaint ID: 6247737
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Old information reappears or never goes away
State: Texas
ZIP Code: 76210
Date Received: 2022-11-26T12:00:00-05:00
Date Sent to Company: 2022-11-26T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have tried so many things to get things that are not accurate on my credit report with Experian, names that are not correct that they are showing, not correct. Then collections account for XXXX opened on XX/XX/XXXX that I have tried disputing multiple times and they refuse to take it off it is at {$0.00} and shows still open, the account information for it is incorrect. I don't have late payments, the account has been paid in full and is closed since XXXX I have even called XXXX and they confirmed that it is closed and that there are no late payments. Secondly there are two accounts for XXXX XXXX XXXX XXXX XXXX XXXX. One on XX/XX/XXXX for {$1600.00} and the next is on XX/XX/XXXX for {$1500.00} I have reported I have no knowledge of this account and it is a HIPPA violation as well because whoever they are has my social security number and I did not release it to them. I know that it says no personal information and things like that but, I am frustrated because I have tried so many times to fix my credit report with up to date information and it never seems to matter to them. There is an address XXXX XXXX XXXX XXXX XXXX XXXX XXXX TX XXXX that is not a correct address at all. I have never lived there. It needs to be removed. Names that need to be removed, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX that is listed twice, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX is on there two times as well. It only needs to be there one time. Lastly, there is a hard inquiry for Resident Verify saying it is XXXX XXXX XXXX XXXX XXXX I have never even heard of it until I XXXX and I don't even live near there at all. It needs to be removed as well XXXX is another story, I have requested XXXX XXXX to be removed as there are duplicate charges on my account. XXXX for {$560.00} I have no knowledge of this account and it is a HIPPA violation as well because whoever they are has my social security number and I did not release it to them. There is second collection from the same company with the same date but for {$520.00} on it. Again it needs to be removed.
Frequently Asked Questions
What is Complaint #6247737 about?
Complaint #6247737 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2022-11-26T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.