Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #6247719
Complaint Overview
Complaint ID: 6247719
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Texas
ZIP Code: 78704
Date Received: 2022-11-26T12:00:00-05:00
Date Sent to Company: 2022-11-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Two transactions were made with my debit card information on XX/XX/XXXX. The transaction ID belonging to XXXX. I did not make these transactions. I had my debit card at the time of purchase. I do not even know who XXXX is. The transactions amounts were for {$40.00} and {$20.00}. I immediately reported these transactions to Chime Bank and they made me wait until the transaction cleared to dispute it. Upon clearing I disputed the transactions and my requests were denied within 6 hours. Upon further investigation this scam is common among Chime users and everyone 's experience is the same as mine with Chime declining these disputes and not blocking this company from making withdrawals from people 's accounts.
Frequently Asked Questions
What is Complaint #6247719 about?
Complaint #6247719 was filed against Chime Financial INC regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2022-11-26T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.