Payday loan, title loan, or personal loan -- Was approved for a loan, but didn't receive money -- Complaint #6241359
Complaint Overview
Complaint ID: 6241359
Company: Skopos Financial, LLC
Product: Payday loan, title loan, or personal loan
Sub-Product: Title loan
Issue: Was approved for a loan, but didn't receive money
State: Illinois
ZIP Code: 61832
Date Received: 2022-11-24T12:00:00-05:00
Date Sent to Company: 2022-12-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Using XXXX XXXX it stated that I had " outstanding approval '' for a personal loan. I used the link and applied to XXXX XXXX for a {$2500.00} on XXXX XXXX, 2022 and was approved. I even got an email with a " Get my money '' link. There was nothing about it being a secured loan. It asked me for pictures of my car 's odometer as well as pictures of the front and back of my car and my car title. I did all that not realizing why they were asking for it. I also entered personal information and income. The next day, XXXX XXXX, 2022 a representative from XXXX XXXX called asking about my income. She asked me if my only income was XXXX and when I said yes, she rescinded the loan offer. She didn't say it was because the amount I get from XXXX, but because it was my only income. I responded to their loan approval email accusing them of discrimination. That evening the same representative that I talked to the day before called and that they were making an exception for me and approving the loan after all. That told me then that I was right, they got caught discriminating against me and where trying to fix it. It was then that the representative told me that it was going to be a secured loan with my car title as collateral. It's a {$2500.00} loan and my car is worth around {$6500.00}. Ite APR was to be 35 % which is higher than a credit card. I received another email with instructions on sending them my car title and signing the loan. I didn't go through with the loan as I feel I was discriminated against because I'm on XXXX and their tactics seemed shady.
Frequently Asked Questions
What is Complaint #6241359 about?
Complaint #6241359 was filed against Skopos Financial, LLC regarding Payday loan, title loan, or personal loan specifically about Was approved for a loan, but didn't receive money. It was received by the CFPB on 2022-11-24T12:00:00-05:00.
How did Skopos Financial, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Skopos Financial, LLC?
Yes, visit the Skopos Financial, LLC company profile at readthecomplaint.com/company/skopos-financial-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.