Credit card or prepaid card -- Incorrect information on your report -- Complaint #6234447
Complaint Overview
Complaint ID: 6234447
Company: Bread Financial Holdings, INC.
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Oregon
ZIP Code: 97124
Date Received: 2022-11-22T12:00:00-05:00
Date Sent to Company: 2022-11-22T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I paid the majority of the balance of my card with Comenity Bank off on XX/XX/XXXX per their own records. To date, they have not reported the balance reduction to the credit bureaus. I called on XX/XX/XXXX asking why it wasn't being reported. They said they did system updates and hadn't reported anything for anyone in months. They assured my they would report my updated balance on at the end of XXXX. It is now almost the end of XXXX and they still haven't reported.
Frequently Asked Questions
What is Complaint #6234447 about?
Complaint #6234447 was filed against Bread Financial Holdings, INC. regarding Credit card or prepaid card specifically about Incorrect information on your report. It was received by the CFPB on 2022-11-22T12:00:00-05:00.
How did Bread Financial Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bread Financial Holdings, INC.?
Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.