Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #6226483
Complaint Overview
Complaint ID: 6226483
Company: Block, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
State: Pennsylvania
ZIP Code: 151XX
Date Received: 2022-11-20T12:00:00-05:00
Date Sent to Company: 2022-12-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Square pocketed XXXX from my business account and never returned my money back to me there was no reason for them to keep it. i have already liened Square for 1,000.00 Square resulations team say the refund would take up to 7-10 business days and i never resieved it back from them my orgional address that i used from them with this account was XXXX I never got the money back from them, this is fraud 100 percent they have a history of doing this to customers.
Frequently Asked Questions
What is Complaint #6226483 about?
Complaint #6226483 was filed against Block, INC. regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2022-11-20T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.