Debt collection -- Written notification about debt -- Complaint #6226254
Complaint Overview
Complaint ID: 6226254
Company: Convergent Resources, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Florida
ZIP Code: 32819
Date Received: 2022-11-20T12:00:00-05:00
Date Sent to Company: 2022-11-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Convergent outsourcing attempting to collect on behalf of sprint. I have requested on multiple occasions over the course of a few years for validation proof. They have refused to validate the debt to me. I've disputed multiple times and request the validation method from the investigation through the credit bearus and still never recieved any validation. It's not right for this company to destroy my credit for years when they have failed on multiple occasions to provide validation.
Frequently Asked Questions
What is Complaint #6226254 about?
Complaint #6226254 was filed against Convergent Resources, INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2022-11-20T12:00:00-05:00.
How did Convergent Resources, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Convergent Resources, INC.?
Yes, visit the Convergent Resources, INC. company profile at readthecomplaint.com/company/convergent-resources-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.