Money transfer, virtual currency, or money service -- Money was not available when promised -- Complaint #6225080
Complaint Overview
Complaint ID: 6225080
Company: Blockfi INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Money was not available when promised
ZIP Code: XXXXX
Date Received: 2022-11-20T12:00:00-05:00
Date Sent to Company: 2022-11-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hello, I have a cold storage wallet on XXXX, and believe they are using my money without my permission, because i initiated a withdrawal on XX/XX/XXXX and still haven`t received the money. The wallet is in my name and it is not supposed to be used to satisfy secured creditors if bankruptcy comes.
Frequently Asked Questions
What is Complaint #6225080 about?
Complaint #6225080 was filed against Blockfi INC regarding Money transfer, virtual currency, or money service specifically about Money was not available when promised. It was received by the CFPB on 2022-11-20T12:00:00-05:00.
How did Blockfi INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Blockfi INC?
Yes, visit the Blockfi INC company profile at readthecomplaint.com/company/blockfi-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.