Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #6225057

Complaint Overview

Complaint ID: 6225057

Company: Experian Information Solutions INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Investigation took more than 30 days

State: District of Columbia

ZIP Code: 20009

Date Received: 2022-11-20T12:00:00-05:00

Date Sent to Company: 2022-11-20T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Experian was provided an identity theft affidavit but failed to rectify the consumer 's report. The recent inquiry by XXXX XXXX XXXX was performed because someone, whose XXXX XXXX XXXX could not successfully verify ( and, therefore, is reasonably assumed to be someone other than the account holder ), had applied for credit using XXXXXXXX XXXX credit report XXXX However, Experian has ignored the identity theft affidavit or information provided by XXXX XXXX XXXX about the nature of the inquiry performed.

Frequently Asked Questions

What is Complaint #6225057 about?

Complaint #6225057 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-11-20T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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