Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #6225054

Complaint Overview

Complaint ID: 6225054

Company: Experian Information Solutions INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Difficulty submitting a dispute or getting information about a dispute over the phone

State: District of Columbia

ZIP Code: 20009

Date Received: 2022-11-20T12:00:00-05:00

Date Sent to Company: 2022-11-20T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Inability to remove incorrect address Address ID : XXXX Report number : XXXX It is not a multifamily home at XXXX XXXX XXXX XXXX Washington , DC XXXX. The correct address should be ( with the XXXX XXXX ) : XXXX XXXX XXXX XXXX XXXX XXXX Washington, DC XXXX ( which appears to exist on the Experian credit report as Address ID : XXXX ; Report number : XXXX ) The phone and portal prompts both went in circles, not allowing for dispute filing.

Frequently Asked Questions

What is Complaint #6225054 about?

Complaint #6225054 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-11-20T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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