Money transfer, virtual currency, or money service -- Confusing or missing disclosures -- Complaint #6223965
Complaint Overview
Complaint ID: 6223965
Company: Blockfi INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Confusing or missing disclosures
State: Washington
ZIP Code: 98108
Date Received: 2022-11-19T12:00:00-05:00
Date Sent to Company: 2022-11-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hello, Block has my interest account in a necessary cold storage situation. I am concerned that the funds in my investor wallet are in cold storage and want to ensure that they are not being used to satisfy secured creditors if bankruptcy comes for Blockfi. They have paused withdrawals and transfers so I can not access my funds at all.
Frequently Asked Questions
What is Complaint #6223965 about?
Complaint #6223965 was filed against Blockfi INC regarding Money transfer, virtual currency, or money service specifically about Confusing or missing disclosures. It was received by the CFPB on 2022-11-19T12:00:00-05:00.
How did Blockfi INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Blockfi INC?
Yes, visit the Blockfi INC company profile at readthecomplaint.com/company/blockfi-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.