Money transfer, virtual currency, or money service -- Money was not available when promised -- Complaint #6223945
Complaint Overview
Complaint ID: 6223945
Company: Blockfi INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Money was not available when promised
State: North Carolina
ZIP Code: 27540
Date Received: 2022-11-19T12:00:00-05:00
Date Sent to Company: 2022-11-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have had approximately {$10000.00} in an interest account in BlockFi for over a year. As a result of ties with XXXX, they are pausing my transfer from my XXXX in my BlockFi digital wallet to my external digital wallet. Please help.
Frequently Asked Questions
What is Complaint #6223945 about?
Complaint #6223945 was filed against Blockfi INC regarding Money transfer, virtual currency, or money service specifically about Money was not available when promised. It was received by the CFPB on 2022-11-19T12:00:00-05:00.
How did Blockfi INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Blockfi INC?
Yes, visit the Blockfi INC company profile at readthecomplaint.com/company/blockfi-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.