Checking or savings account -- Managing an account -- Complaint #6223856

Complaint Overview

Complaint ID: 6223856

Company: Capital One Financial Corporation

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Deposits and withdrawals

State: Pennsylvania

ZIP Code: 190XX

Date Received: 2022-11-19T12:00:00-05:00

Date Sent to Company: 2022-11-19T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I had {$58.00} and change into my bank account yesterday when I got off of work. My last transaction was at XXXX XXXX and I made a purchase for {$22.00} which my account had {$34.00} and some change in my account before I got to XXXX XXXX. I left my account at {$1.00} cents This morning I deposit {$98.00} in my Capital One checking account in capital one stole {$22.00}, when I already paid XXXX XXXX yesterday {$22.00} capital one has been stealing money out of my account and I want it rectified I want my refund back

Frequently Asked Questions

What is Complaint #6223856 about?

Complaint #6223856 was filed against Capital One Financial Corporation regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-11-19T12:00:00-05:00.

How did Capital One Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Capital One Financial Corporation?

Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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