Checking or savings account -- Opening an account -- Complaint #6223068
Complaint Overview
Complaint ID: 6223068
Company: Moneylion INC.
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Opening an account
Sub-Issue: Unable to open an account
State: New York
ZIP Code: 10452
Date Received: 2022-11-19T12:00:00-05:00
Date Sent to Company: 2022-12-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Good morning, my name is XXXX XXXX. Ive been a good member with MoneyLion for over XXXX to 3 years and they suspended my account for no apparent reason at all. I didnt even get a warning or email from MoneyLion company especially when I have my direct deposit from the city of New York XXXX XXXX XXXX XXXX They talking about Im receiving money from a third party whom I received money from which is cashapp and these third party payments where I earned income from. MoneyLion claims that my account is under investigation thinking about Im running a scam it something. Im a law abiding citizen. I send them valid documents of uploading my identification with a selfie of myself other documents of where I received my mail from and written a valid statement of the profession on what I do on my second job which is a independent contractor that does resumes research papers and other various things as well to earned a income. MoneyLion violated my rights and the contract agreement that I signed especially paying back the loan as well. Something has to give about this situation.
Frequently Asked Questions
What is Complaint #6223068 about?
Complaint #6223068 was filed against Moneylion INC. regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2022-11-19T12:00:00-05:00.
How did Moneylion INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Moneylion INC.?
Yes, visit the Moneylion INC. company profile at readthecomplaint.com/company/moneylion-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.