Checking or savings account -- Closing an account -- Complaint #6221848
Complaint Overview
Complaint ID: 6221848
Company: TD Bank US Holding Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: Florida
ZIP Code: 33461
Date Received: 2022-11-18T12:00:00-05:00
Date Sent to Company: 2022-11-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
informed of a business opportunity that involved spending money to make money provided my debit card info and pin to go about the methods. with that information i provided they were able to forge a fraudulent check into my bank acct. not really knowing whats going on i kept getting told to do XXXX XXXX and XXXX orders and while doing so i had checked my acct info and at the same time money orders were being processed. i eventually blocked my acct and informed my bank as soon as i understood what was going on but it was too late. money orders XXXX and XXXX XXXX went through. and my bank says i owe XXXX do to giving access to my acct. TD bank will not provide documentation. and informed they will not be conducting any business with me and wont return my regular direct deposit check.
Frequently Asked Questions
What is Complaint #6221848 about?
Complaint #6221848 was filed against TD Bank US Holding Company regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-11-18T12:00:00-05:00.
How did TD Bank US Holding Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against TD Bank US Holding Company?
Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.