Mortgage -- Trouble during payment process -- Complaint #6221545
Complaint Overview
Complaint ID: 6221545
Company: Tfs Financial Corporation
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
State: Florida
ZIP Code: 337XX
Date Received: 2022-11-18T12:00:00-05:00
Date Sent to Company: 2022-11-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I scheduled my permanent payment for mortgage. every XXXX of every month. XXXX was paid normally for 5 years, but The lender, XXXX XXXX XXXX, started the practice of intentionally not charging me in due day, and then charge me late fee for not paying in time.
Frequently Asked Questions
What is Complaint #6221545 about?
Complaint #6221545 was filed against Tfs Financial Corporation regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2022-11-18T12:00:00-05:00.
How did Tfs Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Tfs Financial Corporation?
Yes, visit the Tfs Financial Corporation company profile at readthecomplaint.com/company/tfs-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.