Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #6207581
Complaint Overview
Complaint ID: 6207581
Company: Bank Of New York Mellon Corporation, The
Product: Money transfer, virtual currency, or money service
Sub-Product: International money transfer
Issue: Other transaction problem
State: California
ZIP Code: 90020
Date Received: 2022-11-15T12:00:00-05:00
Date Sent to Company: 2022-11-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Dear XXXX, At XXXX of XXXX we send the payment in XXXX dollars from our account at XXXX XXXX XXXX XXXX XXXX XXXX to our partner XXXX XXXX XXXX XXXX ) via the Bank of New York Mellon XXXX It was a payment for cartridges. Amount : {$29000.00} XXXX : XXXX Senders Reference : XXXX This payment was not received by the payment receiver. XX/XX/2022 XXXX XXXX ( XXXX XXXX ) informed us that the payment is in the process of conducting. Due to the fact that this amount is essential for our company we ask you to finish your control procedures as soon as possible. From our side We are ready to provide all necessary documents. If it is impossible to send this payment to the receiver, please, inform us how we can get our money back. Thanks in advance. Best regards. XXXX XXXXXXXX XXXX XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #6207581 about?
Complaint #6207581 was filed against Bank Of New York Mellon Corporation, The regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2022-11-15T12:00:00-05:00.
How did Bank Of New York Mellon Corporation, The respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bank Of New York Mellon Corporation, The?
Yes, visit the Bank Of New York Mellon Corporation, The company profile at readthecomplaint.com/company/bank-of-new-york-mellon-corporation-the to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.