Debt collection -- Attempts to collect debt not owed -- Complaint #6207241

Complaint Overview

Complaint ID: 6207241

Company: Capital Accounts, LLC

Product: Debt collection

Sub-Product: Medical debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt is not yours

State: Virginia

ZIP Code: 20169

Date Received: 2022-11-15T12:00:00-05:00

Date Sent to Company: 2022-11-15T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

XXXX XXXX placed my XXXX for collection with a debt collector. There was no bill sent to me the parent and person listed as payee on insurance form/card. Ive contacted the debt collector company to have them update/remove the collection from my daughters credit file because that is illegal. I was told that I can pay to have it removed from her credit files. The debt is valid and I will pay once it is taken out of my minor childs name.

Frequently Asked Questions

What is Complaint #6207241 about?

Complaint #6207241 was filed against Capital Accounts, LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-11-15T12:00:00-05:00.

How did Capital Accounts, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Capital Accounts, LLC?

Yes, visit the Capital Accounts, LLC company profile at readthecomplaint.com/company/capital-accounts-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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