Credit card or prepaid card -- Getting a credit card -- Complaint #6194455
Complaint Overview
Complaint ID: 6194455
Company: Capital One Financial Corporation
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Card opened as result of identity theft or fraud
State: Texas
ZIP Code: 76148
Date Received: 2022-11-12T12:00:00-05:00
Date Sent to Company: 2022-11-12T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Received 5 letters with different account numbers stating closing account due to inactivity. Spoke with credit card company administering the letters to report i never had an account with them. Also verified that my social security number was used on the opening of these accounts. however, the name used was a previous one used 25 years ago with my current address.
Frequently Asked Questions
What is Complaint #6194455 about?
Complaint #6194455 was filed against Capital One Financial Corporation regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2022-11-12T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.