Debt collection -- Written notification about debt -- Complaint #6194379
Complaint Overview
Complaint ID: 6194379
Company: Navient Solutions, LLC.
Product: Debt collection
Sub-Product: Private student loan debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Illinois
ZIP Code: 60804
Date Received: 2022-11-12T12:00:00-05:00
Date Sent to Company: 2022-11-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2022 I received a mailed document to an old address XXXX XXXX XXXX XXXX XXXX, IL XXXX. I am being contacted about loans from Navient : Loan Number : XXXX Amount : {$8300.00} Loan Number : XXXX Amount : {$1400.00} Loan Number : XXXX Amount : {$4000.00} XXXX XXXX XXXX XXXX XXXX XXXX, XXXX should provide me a payment history for all loans listed and payment options. At this time I am only able to make a payment of {$25.00} for XXXX XXXX. Please do not contact me via mail instead contact me via email XXXX XXXX
Frequently Asked Questions
What is Complaint #6194379 about?
Complaint #6194379 was filed against Navient Solutions, LLC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2022-11-12T12:00:00-05:00.
How did Navient Solutions, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Navient Solutions, LLC.?
Yes, visit the Navient Solutions, LLC. company profile at readthecomplaint.com/company/navient-solutions-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.