Checking or savings account -- Managing an account -- Complaint #6185669
Complaint Overview
Complaint ID: 6185669
Company: Morgan Stanley & Co. LLC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: New York
ZIP Code: 11542
Date Received: 2022-11-09T12:00:00-05:00
Date Sent to Company: 2022-11-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am a male, XXXX years of age. The E*Trade bank has refused service. Although the bank has verified all information. The bank on several occasions has been provided with all identifying information including, licenses, passport, written statements. However, the banks keeps on categorizing the account based on gender identity. The bank has also frozen the funds and therefore payments are not generally happening successfully. this has become very frustrating and it is very time consuming and frustrating. And expensive.
Frequently Asked Questions
What is Complaint #6185669 about?
Complaint #6185669 was filed against Morgan Stanley & Co. LLC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-11-09T12:00:00-05:00.
How did Morgan Stanley & Co. LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Morgan Stanley & Co. LLC?
Yes, visit the Morgan Stanley & Co. LLC company profile at readthecomplaint.com/company/morgan-stanley-co-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.