Debt collection -- Attempts to collect debt not owed -- Complaint #6181770
Complaint Overview
Complaint ID: 6181770
Company: Velocity Portfolio Group
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Connecticut
ZIP Code: 068XX
Date Received: 2022-11-08T12:00:00-05:00
Date Sent to Company: 2022-11-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had paid a collection account and the company is still reporting this as an open balance. This is non compliant and I have already consulted my attorney to receive {$1000.00} in damages and to delete the account.
Frequently Asked Questions
What is Complaint #6181770 about?
Complaint #6181770 was filed against Velocity Portfolio Group regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-11-08T12:00:00-05:00.
How did Velocity Portfolio Group respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Velocity Portfolio Group?
Yes, visit the Velocity Portfolio Group company profile at readthecomplaint.com/company/velocity-portfolio-group to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.