Credit card or prepaid card -- Getting a credit card -- Complaint #6176422
Complaint Overview
Complaint ID: 6176422
Company: TD Bank US Holding Company
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Card opened as result of identity theft or fraud
State: New York
ZIP Code: 140XX
Date Received: 2022-11-07T12:00:00-05:00
Date Sent to Company: 2022-11-07T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have recently received three alerts over the past 4-5 day from my identity theft protection company saying that accounts have been opened in my name with the creditor TD XXXX. I called the creditor on XX/XX/22 explaining the situation and they were going to freeze the accounts pending investigation. I received another alert today, XXXX/XXXX/22, saying another account was opened. I call TD XXXX again and they couldn't find any other accounts matching my personal information. I have since put a fraud alert on my accounts with all three credit bureaus, and am planning on putting a credit freeze on them.
Frequently Asked Questions
What is Complaint #6176422 about?
Complaint #6176422 was filed against TD Bank US Holding Company regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2022-11-07T12:00:00-05:00.
How did TD Bank US Holding Company respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against TD Bank US Holding Company?
Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.