Payday loan, title loan, or personal loan -- Charged fees or interest you didn't expect -- Complaint #6171224
Complaint Overview
Complaint ID: 6171224
Company: Tmx Finance LLC
Product: Payday loan, title loan, or personal loan
Sub-Product: Personal line of credit
Issue: Charged fees or interest you didn't expect
State: Arizona
ZIP Code: 85710
Date Received: 2022-11-06T12:00:00-05:00
Date Sent to Company: 2022-11-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I went to ask a loan for {$500.00} at TitleMax XXXX XXXX XXXX XXXX XXXX. XXXXXXXX XXXX XXXXXXXX Phone XXXX. I talked with XXXX It was on XX/XX/XXXX of XXXX She told me to pay every XXXX XXXX {$50.00}. I accepted but On XXXX I went to pay the {$50.00} but I extended my loan for another {$450.00}. Total was {$950.00} Well every XXXXXXXX XXXX I went there and I pay the {$79.00}. But on XX/XX/XXXX I paid {$500.00} XXXX so My loan was XXXX. But I still paying the {$79.00}? I went on XX/XX/XXXX and I paid the {$79.00}!! I told her but if my loan is less now I suppose have to pay less interest... So she told me NO because your first loan was {$95000.00}!! I think if my XXXX right XXXX is {$400.00} so I do not have to pay every XXXX XXXX the amount of {$79.00}. right???? My current balance right now is {$400.00} so my nest payment will be {$79.00} on XX/XX/XXXX!!! why? if my loan is not {$950.00}.
Frequently Asked Questions
What is Complaint #6171224 about?
Complaint #6171224 was filed against Tmx Finance LLC regarding Payday loan, title loan, or personal loan specifically about Charged fees or interest you didn't expect. It was received by the CFPB on 2022-11-06T12:00:00-05:00.
How did Tmx Finance LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Tmx Finance LLC?
Yes, visit the Tmx Finance LLC company profile at readthecomplaint.com/company/tmx-finance-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.