Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #6167269
Complaint Overview
Complaint ID: 6167269
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
State: Florida
ZIP Code: 33311
Date Received: 2022-11-04T12:00:00-05:00
Date Sent to Company: 2022-11-04T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My PayPal account received an email notification of withdrawal, but the withdrawal could not be completed. I contacted PayPal customer service several times, and uploaded the identification documents according to the customer service instructions, but the account still can not be withdrawn. PayPal customer service said : Due to system security restrictions, I need to wait, I am very angry. dishonest company.
Frequently Asked Questions
What is Complaint #6167269 about?
Complaint #6167269 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2022-11-04T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.