Mortgage -- Trouble during payment process -- Complaint #6166775
Complaint Overview
Complaint ID: 6166775
Company: Specialized Loan Servicing Holdings LLC
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
State: Georgia
ZIP Code: 30349
Date Received: 2022-11-04T12:00:00-05:00
Date Sent to Company: 2022-11-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have had an issue with this mortgage company since XXXX turned it over to them. I have had several issues with this company. XXXX. I haven't received a bill, via paper or email since day XXXX even though I've made several requests. XXXX. I am only allowed to make payments via XXXX XXXX or XXXX XXXX. XXXX. I have requested a full audit of my account several times with no response. XXXX. Each time I speak to an agent I'm told I owe a different. I'm never able to get an accurate count of how much I owe. XXXX. I called today and they told me my house was in Foreclosure but, I'm yet to receive any type of notification.
Frequently Asked Questions
What is Complaint #6166775 about?
Complaint #6166775 was filed against Specialized Loan Servicing Holdings LLC regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2022-11-04T12:00:00-05:00.
How did Specialized Loan Servicing Holdings LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Specialized Loan Servicing Holdings LLC?
Yes, visit the Specialized Loan Servicing Holdings LLC company profile at readthecomplaint.com/company/specialized-loan-servicing-holdings-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.