Checking or savings account -- Problem caused by your funds being low -- Complaint #6163296

Complaint Overview

Complaint ID: 6163296

Company: Chime Financial INC

Product: Checking or savings account

Sub-Product: Checking account

Issue: Problem caused by your funds being low

Sub-Issue: Non-sufficient funds and associated fees

State: Arizona

ZIP Code: 86326

Date Received: 2022-11-03T12:00:00-05:00

Date Sent to Company: 2022-11-03T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

On XX/XX/22 my card was stolen and 20 % of my balance was drained immediately as soon as I parked ( was driving when it happened ) I went into their app and did the appropriate action to flag the transactions in their system as well as calling them the following day to check the status it's now been 2 weeks after the event and I still have no resolution to the problem

Frequently Asked Questions

What is Complaint #6163296 about?

Complaint #6163296 was filed against Chime Financial INC regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2022-11-03T12:00:00-05:00.

How did Chime Financial INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Chime Financial INC?

Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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