Vehicle loan or lease -- Managing the loan or lease -- Complaint #6158267
Complaint Overview
Complaint ID: 6158267
Company: Hyundai Capital America
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Managing the loan or lease
Sub-Issue: Billing problem
State: Georgia
ZIP Code: 30019
Date Received: 2022-11-02T12:00:00-05:00
Date Sent to Company: 2022-11-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
KIA has reported my bill as late on XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX. When I have called and spoke with a representative they admit it is an error on their part and the issue will be fixed but have not fixed it as of yet after numerous calls.
Frequently Asked Questions
What is Complaint #6158267 about?
Complaint #6158267 was filed against Hyundai Capital America regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2022-11-02T12:00:00-05:00.
How did Hyundai Capital America respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Hyundai Capital America?
Yes, visit the Hyundai Capital America company profile at readthecomplaint.com/company/hyundai-capital-america to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.