Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #6153616

Complaint Overview

Complaint ID: 6153616

Company: Experian Information Solutions INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Was not notified of investigation status or results

State: Louisiana

ZIP Code: 70817

Date Received: 2022-11-01T12:00:00-05:00

Date Sent to Company: 2022-11-01T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I recently wrote to Experian via certified mail, disputing information that I did not recognize and or find to be accurate on my credit report. The letters I wrote to them were left with an agent of the company per USPS tracking. I have included proof of this. Afterwards, I did not receive any indication from Experian that the disputed information was under investigation, nor did I receive any investigation results. I gave them plenty of time to get back to me. I feel it is unfair that they did not respond to my request for dispute. That alone is grounds for removal! However, I do not believe a proper investigation took place for the following items : XXXX XXXX XXXX ; XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ; XXXX XXXX XXXX XXXX XXXX ; XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. I have spent time comparing my Experian report, to my XXXX and XXXX reports, and there are MANY discrepancies. Why is there so much inconsistent data for these items? Isn't it Experian 's duty to ensure that my credit report is 100 % accurate and truthful? All this means to me is that Experian has been allowing these companies to furnish incorrect information this entire time, which deserves the deletion of the disputed items. Furthermore, I am concerned that my right to privacy is being violated. I have no idea how these companies obtained my personal, nonpublic information, such as my social security number to be able to furnish the information that they are reporting. Due to the inconsistent information, and my inability to recognize these companies, I reached out to them requesting information. I requested for them to send me any original contracts that they may have on file baring my unique signature. Because I did not consent to opting into reporting, I also requested any disclosure forms that these companies may have on file baring my unique signature, -which by federal law, are to be " clear and conspicuous ''. I had this right taken from me because no one gave me a choice. To this day, I have never witnessed any physical documentation baring my unique signature from any of the companies above. I just want to make sure everyone is following the law and that you, the CFPB, the supervising body of the Credit Reporting Agencies, are helping to ensure that my right to privacy is being respected, as well my right to fairness and accuracy. I am requesting that the accounts be deleted due to these matters included. I do not consent to E-Oscar.

Frequently Asked Questions

What is Complaint #6153616 about?

Complaint #6153616 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-11-01T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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