Credit card or prepaid card -- Closing your account -- Complaint #6153411
Complaint Overview
Complaint ID: 6153411
Company: Chime Financial INC
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Company closed your account
State: New Jersey
ZIP Code: 07106
Date Received: 2022-11-01T12:00:00-05:00
Date Sent to Company: 2022-11-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2020 I received an email about unusual activity on my chime account, since then I have been emailing back and forth to Chime Support to regarding my balance that have been left in my account after the closure of my account. Chime requested several documents that I sent over for verification. Were now 2 years in and Chime has not sent me my money from my account.
Frequently Asked Questions
What is Complaint #6153411 about?
Complaint #6153411 was filed against Chime Financial INC regarding Credit card or prepaid card specifically about Closing your account. It was received by the CFPB on 2022-11-01T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.