Credit card or prepaid card -- Incorrect information on your report -- Complaint #6150042
Complaint Overview
Complaint ID: 6150042
Company: Capital One Financial Corporation
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Florida
ZIP Code: 34234
Date Received: 2022-10-31T12:00:00-05:00
Date Sent to Company: 2022-10-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2022 Capital One has incorrect information on my credit report.. credit card is paid off in full.. {$500.00} limit, I have contact them and they will not update this info on my credit report, they will not respond to my mail, or phone calls!!
Frequently Asked Questions
What is Complaint #6150042 about?
Complaint #6150042 was filed against Capital One Financial Corporation regarding Credit card or prepaid card specifically about Incorrect information on your report. It was received by the CFPB on 2022-10-31T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.