Debt collection -- False statements or representation -- Complaint #6149198
Complaint Overview
Complaint ID: 6149198
Company: Celentano, Stadtmauer & Walentowicz, LLP
Product: Debt collection
Sub-Product: Medical debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: New Jersey
ZIP Code: XXXXX
Date Received: 2022-10-31T12:00:00-05:00
Date Sent to Company: 2022-10-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My XXXX daughter was admitted to XXXXXXXX XXXX XXXX XXXX ( the `` Provider '' ), a hospital that is in-network with my insurance company ( XXXX ) for observation following an XXXXXXXX XXXX visit. After her discharge, I received a bill for the full cost of the services provided ( {$6200.00} ), without reflecting the agreed-upon rate with my insurer. I was informed by my insurance company that I was not responsible for that amount because I visited an in-network provider. On multiple occasions, I informed the Provider that I was not responsible for the full amount and they should contact my insurance company to properly process any bills. In a joint conference call between myself, the Provider, and a representative from XXXX, the Provider was again informed that they should refrain from sending me balance bills and should instead address any billing issues with my insurer. Once again, the Provider was informed the same in a XX/XX/2022 letter from XXXX. Instead, the XXXXXXXX XXXX XXXXXXXX XXXX, in violation of their agreement with XXXX, improperly reported the matter to a collections agency, Celentano, Stadtmauer & WalentowiczXXXX XXXX
Frequently Asked Questions
What is Complaint #6149198 about?
Complaint #6149198 was filed against Celentano, Stadtmauer & Walentowicz, LLP regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2022-10-31T12:00:00-05:00.
How did Celentano, Stadtmauer & Walentowicz, LLP respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Celentano, Stadtmauer & Walentowicz, LLP?
Yes, visit the Celentano, Stadtmauer & Walentowicz, LLP company profile at readthecomplaint.com/company/celentano-stadtmauer-walentowicz-llp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.