Mortgage -- Trouble during payment process -- Complaint #6115054
Complaint Overview
Complaint ID: 6115054
Company: Nations Direct Mortgage, LLC
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
State: Maryland
ZIP Code: 210XX
Date Received: 2022-10-21T12:00:00-05:00
Date Sent to Company: 2022-10-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
This is a continuing complaint from complaint ID XXXX. I received Terms and Condition of Modification and related documents from Nation Direct Mortgage. In these documents most of my payments from XX/XX/XXXX to XX/XX/XXXX are missing. Today I called Nations Direct Mortgage the XXXX number which is on the documents and was told that my payments were {$3400.00} from XX/XX/XXXX and I have a balance of {$41000.00} due, which I have never been notified. My modification trying period monthly payment was XXXX.
Frequently Asked Questions
What is Complaint #6115054 about?
Complaint #6115054 was filed against Nations Direct Mortgage, LLC regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2022-10-21T12:00:00-05:00.
How did Nations Direct Mortgage, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Nations Direct Mortgage, LLC?
Yes, visit the Nations Direct Mortgage, LLC company profile at readthecomplaint.com/company/nations-direct-mortgage-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.